| Frequently Asked Questions - Membership |
Membership - Frequently Asked Questions Welcome! Below you will find the most common questions regarding APT membership. For clarification about Membership vs. Credentialing, review our info-graphic. Should you have additional questions contact APT at info@4pt.org or call (559) 298-3400.
General Questions1. What is the difference between membership dues and credentialing fees? Membership dues cover annual member benefits in APT (magazine, journal, etc.) and are billed on your anniversary date. Credentialing fees are also billed annually, however they are specific to renewing your Registered Play Therapist™, Registered Play Therapist-Supervisor™, or School Based-Registered Play Therapist™ credential. Submitting payment or renewing your membership does not include credentialing fees and vice versa. View this Membership vs. Credentialing info-graphic for a general overview of each program. 2. I renewed my membership, but I just received an email stating my membership is about to expire. Why is that? The three most common reasons for this are:
Common questions specific to the new member experience as of January 11, 20221. How will my member experience change/differ after January 11, 2022? APT Members will continue to have access to all the same features; the difference lies in the presentation of a more mobile responsive design. The new experience will provide a social platform that will bring greater value to members. It is designed to increase community collaboration and connecting members to personalized, relevant content, while also promoting a single system for group and community interaction. 2. How do I update my profile? Log in to your APT member profile and select “Account + Settings” under the “Welcome, Your Name” text on the upper right side of screen. 3. How do I link my external social accounts to my APT profile? Log The new enhancement allows members to link their Facebook and or/LinkedIn accounts to their profile. To manage the connected apps, go to “Account + Settings”, select “Information & Settings”, and view “Manage Connected Apps”. 4. What is My Feed and how do I manage my preferences related to this feature? This exciting new feature is designed for community announcements and engagement. Similar to platforms like LinkedIn and Facebook, members are welcome to like, post, share, and collaborate ideas. Review APT’s Privacy Policy and Terms of Use for information on privacy of user content and the user agreement regarding the website and the community feature. 5. What is the Activity Wall feature on my profile page? Similar to the previous Feed feature, certain members may post content relevant to their interests, field, and/or services. The following members have access to a personal activity wall (when enabled): Professionals, Affiliates, and International Professionals and Affiliates. To disable this Activity Wall feature, go to “Account + Settings”, view “Information + Settings” and under “Preferences”, uncheck the Profile Activity Feed. 6. How can I manage the community discussion posts (Forum Digest)? The new play therapy forums require all members to subscribe to instant updates in order to receive notifications via email when there are contributions to the discussion board. This member-benefit is intended to provide a space for clinical discussions that allow for an on-going topic focused conversation. To manage all email subscriptions, go to “Account + Settings”, view “Information + Settings” and under “Preferences”, scroll to the bottom of the page. Review the Play Therapy Forum Guide for step-by-step instructions. 7. How do I print my membership card? Log in to your APT member profile, select “Account + Settings” under “Welcome, Your Name”’ (upper right side of screen), view “Payments & History”, and select “Membership”. 8. How do I update my address? Log into your APT member profile and on the right-hand side of the screen, click “Welcome, Your Name”, and select “Account + Settings”. Under “Profile”, edits to your address(es) may be made. Please note both a mailing and directory address are required. The same address may be used for both. 9. How do I upload a picture to my profile? Log in to your APT member profile, select "My Profile" on the left side of your screen, hover your cursor over the gray Photo box icon and select the "Edit" icon to upload your photo. 10. How do I upload photos, files, and/or links to my profile? Once logged into your member account, go to the “My Profile” header, and select the “Photos” tab to add photo albums. The “More” tab under My Profile will have a dropdown list, select “Files & Links” to add private or public items to your profile. 11. How do I change my state branch?
When renewing online use the comment section to request a state branch change or contact APT directly if you would like to change your state branch. 12. How do I request a copy of my membership renewal receipt?
Your member profile contains a history of all invoices and payments. Log in to your APT member profile, select “Account + Settings” under the “Welcome, Your Name” on the right side of screen, then select “Invoices.” You will be able to access your invoices by selecting the “Filter by status” and selecting an option from this drop-down menu. 13. I am a member and also credentialed as an RPT, RPT-S, or SB-RPT, but I don't appear in the “Find a Play Therapist Directory.” How can I become visible? You may need to update your privacy settings. Log in to your APT member profile to ensure the following Directory Information fields are public ( If your listing is still not visible after adjusting your privacy settings, contact the Membership Team for assistance. 14. How do I access my credentialing information? Members can view their credentialing information and update their state license expiration date under the “About” tab in the “My Profile” section of their account. |
Print Page
